• Establish and refine service delivery processes
• Ensure delivery processes are efficient and cost effective
• SLA achievement and maintain high levels of client satisfaction
• Create and maintain communication channels with the client to get continues feedback to
make necessary improvements
• Perform scrum master activities
• Plan and insure using latest technologies in automation testing and web development
• Participate and manage delivery activities in the software testing and development areas
• Software automation technologist which research, select and implement the required
frameworks and tools
• Understand Clients work culture and ...