# I am based in Quebec and my mother tongue is French, but I communicate in English with native tongue fluency. I am uniquely positioned to provide first-person insights on often overlooked regional issues that impact user experience and overall customer satisfaction.
# My writing proficiency has allowed me to successfully practice developing user/technical support documentation, software design specs, sales/marketing literature and training materials.
#I majored in IT & Marketing in business school & earned my chops in small business, where versatility & resourcefulness are minimum requirements.
# Being a Certified Training & Development Professional means I apply proven adult learnin...
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