IT Professional in search of new challenges and knowledge in this area. With experience in It Solutions to national & international companies and costumer support.
Technologist in Analysis and Systems Development by FATEC Rubens Lara and Computer Technician trained by the SENAI - Santos / SP.
TOEIC ® Listening & Reading Certification, obtained score 475. 8 years experience in service to internal and external customers and staff productivity, control spreadsheets and documentation; 7 years of experience in IT Support levels 1 and 2 and as Service Desk Leader , comprising multi-platform (Linux, Windows and MacOS, networks and Infrastructure, systems and users as the best practice ITIL f...