Major strengths include:
• Problem Solving & Troubleshooting
• Technical Support
• Customer service
• Performance Test Simulation/Verification
• Attention to Detail
• Equipment Operation
• Excellent management, inter-personal, and communication skills
Technical Knowledge
• Networking Topologies / Protocols: LAN/MAN/WAN, TCP/IP, DNS, DHCP,GPON.
• Microsoft Applications: Microsoft Word, Excel, PowerPoint, Visio. Outlook.
Certifications:
• PMI Certification : PMP, PMI-ACP, PMI-RMP, PRINCE2, PMI-PBA
• Microsoft Certifications: MCP Specialist, MCSE Certification, MCSA Certification.
• Cisco Certifications: CCNA, CCNP, CCDA, CCDP.