Business Support Manager (Account Manager)
• Ensure proper and timely on boarding of new clients
• Responsible for maintaining and developing client-business relationships.
• Together with the team, develops annual client plans. Meets periodically with the core team to review, reflect, and strategize about how to improve the relationship and serve the client
• Follows up on agreed actions and ensures team members meet their commitments.
Business Support Manager (IT & Systems Manager)
• Responsible in maintaining and managing the information technology system of the company.
• Acts as system administrator for all the systems being utilized such as but not limited to Zendesk, ...