After three years as a vendor and FTE designer at Microsoft Windows & Devices Group, I returned to Dynamic Software Associates to work with current and new clients in Seattle and San Francisco. At Microsoft, I was the lead user experience designer for the $60 billion volume licensing system, and the design lead for the new commercial store. I split time between major releases simplifying our desktop and mobile user experiences, leading our Accessibility V-Team and creating a design guide and source code reference implementations incorporating the Microsoft Web Framework. I acted as the accessibility lead for our team, wrote all of our manual accessibility test cases and created our strate...