Jennifer Lee is the advisory designer who is bold to innovate with the IBM Interactive Experience practices. In addition, she is a certified IBM Design Thinking global instructor and also one of global leaders of IBM Design Thinking, enabling and evangelizing IBM Design Thinking for transformations internally and externally.
Jennifer leads many successful projects to redefine exceptional customer experience from omnichannel strategy design, branch design, product design, API scenarios to digital interface designs in banking, insurance and retail industries.
Before iX, Jennifer is the strategy consultant of Strategy & Transformation of IBM GBS. With her business background, Jennifer un...