* Provision of support and resolving problems to the end user's satisfaction
* Provision of up-to-date record of all IT issues, by ensuring timely logging in the Help Desk Register
* Modifying configurations, utilities, software default settings, etc for the local workstation.
* Ensure each workstation has a computer, monitor, keyboard, mouse and any additional specialized equipment.
* Install, test and configure new workstations, peripheral equipment and software
* Maintain inventory of all equipment, software and software licenses.
* Manage PC setup and deployment for new employees using standard hardware and software.
* Assign users and computers to proper groups in active dire...
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