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Jessica Jack
27917 Pueblo Serena, Hayward, CA 94545
Jessica_Jack21@yahoo.com (510) 395-5170
PROFILE
Administrative Professional offering resourceful office management skills and proficiency in Microsoft Office
programs. Outstanding customer service orientation and dedicated workethic. Strong communicator, planner, and
problem-solver who readily adapts to change, works independently and delights in exceeding expectations.
Demonstrated ability to manage multiple priorities and meet tight deadlines without compromising quality.
PROFESSIONAL EXPERIENCE
DMV ComplianceCoordinator 11/2012 – Present
TeslaMotors,Inc., Palo Alto,California
Responsible for direct assistance to Tesla Delivery Team forall vehiclesales. Ownerof the DMV documentation and
compliance process. Maintain detailed records utilizing integrated softwaresolutions to ensure record compliance.
Coordinate the workproducts and manage teaming relationships within and outside of our department. Workwith
the highest degree of efficiency, accuracy, confidentiality, and continuous process improvements. Responsible for
the training, supervision, and formal review of all trainees. Directly assist the DMV Compliance Manager.
CashOfficeAdministrativeClerk 05/2005– 11/2012
Lowe’s,Fremont, California
Full charge office clerk responsible for various functions including: prepared daily bank reconciliations and cash
deposits; order management coordinator, managed vendor and customer orders; audited store signage and pricing;
managed store calendar, customer appointments and projects; customer dispute resolution; documented training
and safety procedures; and trained new associates. Delivered outstanding customer service based on
responsiveness, timeliness, accuracy, and team communication. Simultaneously managed multiple store functions.
Started employment as Cashier and was promoted multiple times with increasing responsibilities.
Private Healthcare Assistant 06/2009 – 10/2009
Mrs. Betty Nielson,SanMateo,California
Provided aid services according to the patient’s home health plan of care. Provided assistance with household
chores, including cooking and meal preparation, bed changing, cleaning, errand running, grocery shopping and
laundry. Administered basic first aid. Communicated changes in patient status appropriately and timely to the
clinical supervisor. Provided companionship and emotional support to patients.
EDUCATION
LibertyUniversity,Lynchburg, Virginia
BachelorofScience:BusinessAdministration -International Business 06/2017(Expected)
AmericanHighSchool,Fremont,California 06/2005
DiplomaAwarded,3.5GPA
PROFICIENCIES
Office: Front Desk & Reception, Executive Support, Records Management, Spreadsheets/Reports, Travel
Coordination, Calendar Management, Event Coordination, Communications, Presentations and Correspondences
Technology: Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Ten Key, Database Management
Language: English and Hindi (oral and written professional fluency)

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Jessica Jack Resume_V2

  • 1. Jessica Jack 27917 Pueblo Serena, Hayward, CA 94545 Jessica_Jack21@yahoo.com (510) 395-5170 PROFILE Administrative Professional offering resourceful office management skills and proficiency in Microsoft Office programs. Outstanding customer service orientation and dedicated workethic. Strong communicator, planner, and problem-solver who readily adapts to change, works independently and delights in exceeding expectations. Demonstrated ability to manage multiple priorities and meet tight deadlines without compromising quality. PROFESSIONAL EXPERIENCE DMV ComplianceCoordinator 11/2012 – Present TeslaMotors,Inc., Palo Alto,California Responsible for direct assistance to Tesla Delivery Team forall vehiclesales. Ownerof the DMV documentation and compliance process. Maintain detailed records utilizing integrated softwaresolutions to ensure record compliance. Coordinate the workproducts and manage teaming relationships within and outside of our department. Workwith the highest degree of efficiency, accuracy, confidentiality, and continuous process improvements. Responsible for the training, supervision, and formal review of all trainees. Directly assist the DMV Compliance Manager. CashOfficeAdministrativeClerk 05/2005– 11/2012 Lowe’s,Fremont, California Full charge office clerk responsible for various functions including: prepared daily bank reconciliations and cash deposits; order management coordinator, managed vendor and customer orders; audited store signage and pricing; managed store calendar, customer appointments and projects; customer dispute resolution; documented training and safety procedures; and trained new associates. Delivered outstanding customer service based on responsiveness, timeliness, accuracy, and team communication. Simultaneously managed multiple store functions. Started employment as Cashier and was promoted multiple times with increasing responsibilities. Private Healthcare Assistant 06/2009 – 10/2009 Mrs. Betty Nielson,SanMateo,California Provided aid services according to the patient’s home health plan of care. Provided assistance with household chores, including cooking and meal preparation, bed changing, cleaning, errand running, grocery shopping and laundry. Administered basic first aid. Communicated changes in patient status appropriately and timely to the clinical supervisor. Provided companionship and emotional support to patients. EDUCATION LibertyUniversity,Lynchburg, Virginia BachelorofScience:BusinessAdministration -International Business 06/2017(Expected) AmericanHighSchool,Fremont,California 06/2005 DiplomaAwarded,3.5GPA PROFICIENCIES Office: Front Desk & Reception, Executive Support, Records Management, Spreadsheets/Reports, Travel Coordination, Calendar Management, Event Coordination, Communications, Presentations and Correspondences Technology: Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Ten Key, Database Management Language: English and Hindi (oral and written professional fluency)