Personal Information
Organization / Workplace
Greater Boston Area United States
Occupation
Service Process Manager - Problem Management
Industry
Technology / Software / Internet
About
SENIOR INFORMATION TECHNOLOGY (IT) PROFESSIONAL with a strong track record of stabilizing business critical production environments by improving operational processes.
Extensive experience in operations, application, systems, and leadership excellence across numerous industries (retail, finance, healthcare, and government). Process driven, business focused leader who works collaboratively to meet evolving needs and challenges through the strategic use of technology solutions. Innovative problem solver who combines effective planning, process review and business insight to improve efficiency. Exceptional technical, interpersonal and managerial skills.
Specialties: Process improvement, s...
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