Joanna Hirsz - Kropinska, DipM ACIM
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Personal Information
Organization / Workplace
Warsaw, Masovian District, Poland Poland
Occupation
Customer Experience (CX, CEM) & Business Consultant; Experienced senior executive; CXPA Member
Industry
Technology / Software / Internet
Website
About
Experienced senior executive with broad general management background and marketing specialty; manager in marketing and company strategy, digital products & business developement, customer experience management and social media. Member of Customer Experience Professionals Association (CXPA).
Currently working in area of Customer Experience Management. As an external consultant helps companies to improve their Customer Experience and deliver sustainable business growth.
In the past - Joanna joined the LexisNexis team in 2000 and took part in introducing this brand on the Polish market. In the following years, she was responsible for marketing& development of electronic publications of th...
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Tags
zarzÄ…dzanie customer experience
customer experience po polsku
cem
zarządzanie doświadczeniami klientów
employee experience
employee engagement
customer experience
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