I'm interested in helping our company in any way that I can to meet the needs of our customers. By using my diverse background in various technical capacities, my quality assurance history, and my experience as a sales representative, I feel that I am uniquely qualified to help our company reach new levels of customer service and satisfaction.
I interact daily with customers to routinely review quality of data and perform analysis to identify opportunities for improvements. By identifying root cause of various process and quality assurance issues, we have reduced documentation related non-conformances by more than 90% and are looking for further ways to improve.
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