An MBA qualified business leader with over 25 years experience in IT & OT (Operational Technology), Service & Operations Strategy & Management (ITSM), Service Operating Models, end-to-end Service Management, Service Integration (SIAM) & Service Improvement initiatives, leading people through technical & business change, with a passion for inspiring service excellence and a strong sense of personal and organisational values. Chief Service Officer, Chief Operating Officer.
Consulting, project and line management experience in large, medium and small organisations, private and public in IT | IS, Telecoms and other Technology industries, Food and Drinks manufacturing, Energy & Utilities.