An experienced Service Manager and IT professional, with considerable experience over the last 15 years in leading and delivering Service Design, Service Transition and day to day Service Operation activities, whilst structuring and motivating teams to accomplish service objectives that enable teams and businesses to meet their goals.
Experienced across private and public sector organisations, with specific in:
•Design and Implementation of quality business ITIL standards
•IT Programme/Project Management ( MSP & PRINCE 2 )
•Business Change and transition
•Support and manage project stakeholders through full project life cycle.
•Support IT Service Management (ITIL V2 & V3)
•ISO 900...