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CURRICULUM VITAE
JOHN TEDD B. SARABIA
Mobile: 050-483-1262
E-mail: johntedd.sarabia@yahoo.com
Objective
To acquire a suitable position in an esteemed firm that will utilize my skills, intelligence and
experience for the companys advancement as well as competence of profession.
Personal Information
Nationality : Filipino
Date of Birth : November 8, 1988
Marital Status : Married
Height : 510
Passport No. : EB 5885935
Visa status : Free Zone Residence Visa (DMCC)
Work Experience
1. Customer Service Executive (June 2015 - Present)
- Parasol Group of Companies
DUTIES:
 Sells company products, specialized in outdoor furniture. Customers include individuals,
businesses and government organizations.
 Telemarketing, answers inbound calls assisting clients inquiries and questions, making
outbound cold calls to clients aiming to create new business for the company and
promote company products.
 Approaching potential customers with the aim of winning new business .
 Maintain good relationships with existing clients, gaining repeat business wherever
possible.
2. Assistant Manager ( December 2012 - December 2014 )
- TABCO Emirates - Elevation Burger DUBAI UAE
- Certificates:
- Employee of the Month ( July 2013 )
- Food Hygiene Safety ( PIC Level 3 )
- Management Training Certificate
DUTIES:
 Ensuring the correct standard is set and adhered to in all areas of service delivery to
include room set-up, food and beverage delivery
 Ensuring all duties are completed within set time scales.
 Responsible for maintaining profits from food and drink sales, having excellent
communication and customer service skills, maintaining a clean environment and making
effective decisions when needed.
 Maintaining a high standard of cleanliness and hygiene in all hospitality areas and in all
tasks and duties carried out within the team - with special regard for personal hygiene and
appearance.
2
 Acts immediately on all customer complaints to ensure that corrections are made when
possible.
 Coordinates the maintenance and development methods for high quality preparation of
food and drink.
3. Call Center Representative - Telemarketing / Technical Support / Customer Service
(March 2009 - March 2012) - QUALFON Philippines, Cebu City
DUTIES:
 Handles incoming and outgoing customer calls for a business.
 Sell the products and services of the company by calling prospective clients.
 Handles customer complaints or support issues.
 Troubleshooting and Customer Service
4. Admin Assistant / HR Assistant (January 2007 - January 2008)
- LIME Marketing Phil. Coca Cola Distributor
DUTIES:
 Answers the incoming and outgoing telephone calls
 Performs filing, faxing, Document Controlling
 Receiving, Moving, Monitoring and Storing Coca Cola products in the warehouse
 Manages appointments and the daily office schedule
 Prepares and follows up on stock management.
 Enters data and edits stock orders in a computerized inventory system.
 Follows up with customers and suppliers and manages the delivery routing
 Initiates marketing plans and project implementation in coordination with the Sales
Manager.
 Preparing deliveries form the truck driver
 Making sure that all inventory processes are completed on the same day.
5. Trainer & Instructor (November 2005 - November 2006)
- (TESDA  MIAP) Technical Education Skills Development Authority
Certificates:
- NC II in Machining Operations
- Certified Auto CAD Operator
DUTIES:
 Handles Trainings and classes for Auto CAD Operations and Machining Operations
 Teach Auto CAD Operations and designs
Education Qualification
 Ateneo de Cebu ( Sacred Heart School  Jesuit) HIGH SCHOOL
 Bachelor of Science in Mechanical Engineering
 Bachelor of Science in Industrial Technology
Languages
 High Proficiency in English Language
 Basic Arabic Language
Skills& Capabilities
 Literate in computer; high proficiency in MS office programs, internet and e-mails
 Excellent interpersonal skills
 Remarkable flexibility and skills to work in all areas.
 Uncommon enthusiasm, motivation and excellent team relationships.
Conclusion and Declaration
I hereby declare, that the above information is true and accurate to the best of my knowledge. If given the
opportunity to be a part of your esteemed company, rest assured that I will be an asset in the organization
and will bring the best of my abilities and expertise.
JOHN TEDD B. SARABIA

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John Tedd Sarabia ( CV )

  • 1. CURRICULUM VITAE JOHN TEDD B. SARABIA Mobile: 050-483-1262 E-mail: johntedd.sarabia@yahoo.com Objective To acquire a suitable position in an esteemed firm that will utilize my skills, intelligence and experience for the companys advancement as well as competence of profession. Personal Information Nationality : Filipino Date of Birth : November 8, 1988 Marital Status : Married Height : 510 Passport No. : EB 5885935 Visa status : Free Zone Residence Visa (DMCC) Work Experience 1. Customer Service Executive (June 2015 - Present) - Parasol Group of Companies DUTIES: Sells company products, specialized in outdoor furniture. Customers include individuals, businesses and government organizations. Telemarketing, answers inbound calls assisting clients inquiries and questions, making outbound cold calls to clients aiming to create new business for the company and promote company products. Approaching potential customers with the aim of winning new business . Maintain good relationships with existing clients, gaining repeat business wherever possible. 2. Assistant Manager ( December 2012 - December 2014 ) - TABCO Emirates - Elevation Burger DUBAI UAE - Certificates: - Employee of the Month ( July 2013 ) - Food Hygiene Safety ( PIC Level 3 ) - Management Training Certificate DUTIES: Ensuring the correct standard is set and adhered to in all areas of service delivery to include room set-up, food and beverage delivery Ensuring all duties are completed within set time scales. Responsible for maintaining profits from food and drink sales, having excellent communication and customer service skills, maintaining a clean environment and making effective decisions when needed. Maintaining a high standard of cleanliness and hygiene in all hospitality areas and in all tasks and duties carried out within the team - with special regard for personal hygiene and appearance.
  • 2. 2 Acts immediately on all customer complaints to ensure that corrections are made when possible. Coordinates the maintenance and development methods for high quality preparation of food and drink. 3. Call Center Representative - Telemarketing / Technical Support / Customer Service (March 2009 - March 2012) - QUALFON Philippines, Cebu City DUTIES: Handles incoming and outgoing customer calls for a business. Sell the products and services of the company by calling prospective clients. Handles customer complaints or support issues. Troubleshooting and Customer Service 4. Admin Assistant / HR Assistant (January 2007 - January 2008) - LIME Marketing Phil. Coca Cola Distributor DUTIES: Answers the incoming and outgoing telephone calls Performs filing, faxing, Document Controlling Receiving, Moving, Monitoring and Storing Coca Cola products in the warehouse Manages appointments and the daily office schedule Prepares and follows up on stock management. Enters data and edits stock orders in a computerized inventory system. Follows up with customers and suppliers and manages the delivery routing Initiates marketing plans and project implementation in coordination with the Sales Manager. Preparing deliveries form the truck driver Making sure that all inventory processes are completed on the same day. 5. Trainer & Instructor (November 2005 - November 2006) - (TESDA MIAP) Technical Education Skills Development Authority Certificates: - NC II in Machining Operations - Certified Auto CAD Operator DUTIES: Handles Trainings and classes for Auto CAD Operations and Machining Operations Teach Auto CAD Operations and designs Education Qualification Ateneo de Cebu ( Sacred Heart School Jesuit) HIGH SCHOOL Bachelor of Science in Mechanical Engineering Bachelor of Science in Industrial Technology Languages High Proficiency in English Language Basic Arabic Language Skills& Capabilities Literate in computer; high proficiency in MS office programs, internet and e-mails Excellent interpersonal skills Remarkable flexibility and skills to work in all areas. Uncommon enthusiasm, motivation and excellent team relationships. Conclusion and Declaration I hereby declare, that the above information is true and accurate to the best of my knowledge. If given the opportunity to be a part of your esteemed company, rest assured that I will be an asset in the organization and will bring the best of my abilities and expertise. JOHN TEDD B. SARABIA