Jonelle S.B.
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Jonelle Shelton-Bell is seeking a challenging position that utilizes her skills and contributes to strategic objectives. She has over 9 years of experience in asset management, job support analysis, project coordination, technician routing coordination, and customer service. Her skills include effective communication, analytical thinking, problem solving, and building relationships. She has a certificate in massage therapy and graduated high school with a 3.7 GPA.
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Professional ResumeKrista Howard
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Krista Howard is seeking a career change that allows her to elevate her creative and development skills. She has over 10 years of experience in customer service, project coordination, and data entry roles. Her resume details her technical skills and work history including roles at CSC ServiceWorks, SpaHabitat, Aegis Communication Group, and CitiFinancial. She provides references from former managers and colleagues.Jessica Harris Resume
Jessica Harris ResumeJessica Harris
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This document provides a summary and qualifications for Jessica Harris, who has over 14 years of experience in logistics, transportation, and distribution. She is highly skilled in customer service, transportation management, warehouse operations, and process improvement. Her experience includes roles in export supervision, transportation coordination, and customer service representative. She is proficient in various software programs and seeks a position utilizing her skills in a fast-paced environment.MARGARET GONZALES General
MARGARET GONZALES GeneralMargaret Gonzales
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Margaret Gonzales is a dynamic employee with experience in management, technical support, customer service, and administrative roles. She has extensive experience providing technical support for Windows and Microsoft Office applications. Gonzales also has experience in management, facility management, retail sales, logistics, distribution, and customer service. She is proficient in Microsoft Office, accounting software, and internet applications. Gonzales is currently working as a residential technical support representative for Cox Communications in Las Vegas, Nevada.Jill Bryan resume updated
Jill Bryan resume updatedJill Bryan
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Jill Bryan is seeking an office or administrative position that utilizes her 15+ years of experience. She has extensive skills in Microsoft Office, communication, organization, and customer service. Her background includes roles as an office manager, purchasing assistant, patient billing representative, and various administrative positions supporting facilities management. She is detail-oriented, flexible, and able to handle multiple tasks.Resume_Diana2
Resume_Diana2Diana Vith
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Diana Vith is seeking an administrative or accounting position that utilizes her 20 years of experience in customer service, sales support, data entry, basic accounting, and administrative duties. She has a proven track record of providing excellent service and effectively managing projects and teams. Her background includes roles at Dex Media, Idearc Media, Verizon, and Accel Electric where she gained extensive experience in data entry, sales support, quality control, training, and financial reporting. She has strong analytical and problem-solving skills with proficiency in various software programs.Charles D James7.1.1
Charles D James7.1.1Charles James
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This document is a resume for Charles D. James summarizing his professional experience. He has over 20 years of experience in customer service roles, primarily in call centers, with a focus on financial services. His background includes processing loans, assisting customers, and managing high-volume workloads while consistently meeting performance goals. He is proficient in various software programs and is available to interview immediately.renee 2012 (new)
renee 2012 (new)Renee Anderson
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Renee Anderson is seeking a career change and has over 15 years of customer service experience. She has worked in technical support roles for Cox Communications since 2012, assisting customers with internet and other technology issues. Prior to that, she held receiving and inventory roles at The Home Depot for 12 years. Anderson has an Associate Degree in Animal Science from Omaha College of Health Care. She is proficient in troubleshooting technologies and customer service.Tamika Resume
Tamika ResumeTAMIKA GUDE
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Tamika Gude has over 15 years of experience in customer service roles. She has worked in transportation, dispatching, data entry, and administrative assistance. Her experience includes being a field representative for the U.S. Census Bureau, a bus driver for multiple school districts, a dispatcher and administrative assistant for a towing company, and roles in customer service, billing, and as a 411 operator. She has strong computer, communication, and problem-solving skills.Frankie Malcuit Resume
Frankie Malcuit ResumeFrankie Malcuit
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Frankie Malcuit has over 15 years of experience in customer service, technical support, and administrative roles. He has extensive skills in Citrix products, Microsoft Office, and various CRM platforms. Malcuit is currently pursuing a Business Administration degree at Broward College while working as a Senior Customer Service Representative at Citrix Systems, where his responsibilities include quality assurance, knowledge management, and providing frontline and level 2 support. Prior to his role at Citrix, he held technical support positions at TAG - The Answer Group and various sales and customer service roles.Jonelle S.B.
- 1. Jonelle Shelton-Bell Arlington, TX 76011 Phone: 817-235-0112 E-Mail: Jonelle.s.b@gmail.com Objective To obtain a challenging position that effectively utilizes my skills as a professional, and to contribute to my employers strategic objectives by applying my education and experience. Experience Asset Manager- Oryx Oilfield Holdings, LLC May 2013-Present (Grapevine, TX) Process registration and titling and transfer information into companys FileMaker Pro12 database system Process insurance claims, reporting of new and sold vehicles Maintain and keep driver logs along with drivers DVIR (pre/post-trip) Keep up to date DOT (multi-state & federal) compliance and regulations and CSA scores Review and pay all traffic violations/citations Update and monitor FileMaker Pro12 system for more than 1,000 pieces of equipment Make maintenance calls and disposition service Track and monitor employees driving/working hours with GPS to ensure accuracy Oversee four regions to schedule/coordinate GPS installs for more than 600 trucks and trailers Schedule/Coordinate (Dispatch) asset pick up/delivery Create new processes for FileMaker Pro12 system enhancements to increase proper retention of information Work directly and report to office Directors Work under strict deadlines and respond to service requests and emergency call-outs Promptly responded to general inquires from members, staff, and customer/clients via mail, e-mail and fax Job Support Analyst- Oryx Oilfield Holdings, LLC November 2011-May 2013 (Grapevine, TX) Process employees hours worked into FileMaker Pro12 & Quickbooks data system Analyze employees hours worked and materials used for customer/client jobs daily Process high dollar amount ($100k-$1 million+) invoices on a daily basis to our customer/client Process accounts payables and receivables for venders and customer/clients Allocate process orders to correct customer/client Interact with vendors with a consumer business relationship to ensure continual positive line of credit Occasionally sign/stamp checks on behalf of company owner Print, sort, stuff and mail all payroll and account payables to requested destinations Lead Project Coordinator- FedEx Office November 2008-December 2011 (Grapevine, TX) Consult with guest on desired customized print projects and overall pricing Up-sale guest orders to enhance overall guest expectations for completed project Generate guest print projects per unique and specialized request in a timely manor Set up, process and generate 10+ guest projects on a daily basis Review all past-due guest order pick ups on a weekly basis Handle all store and guest complaints and ensure guest are comfortable during time in center
- 2. 2 Technician Route Coordinator- Ashley Furniture October 2005-Decmber 2008 (Vacaville, CA) Answer and resolve inbound escalated customer complaint calls Dispatch delivery drivers for all stops made and check against GPS for verification Schedule and coordinate routes for outbound service for technicians Order replacement furniture for customers whove found defects and un-repairable Consult with customer for will-call pick up service Handle all store and guest complaints and ensure guest are comfortable during time in center Education Northwestern Career College-Massage Therapy January 2005-December 2005 Graduated with Certificate Will C. Wood High School Graduated 2004 Graduated with 3.7 GPA Skills Energetic performer consistently cited for unbridled passion for work, sunny disposition, and upbeat, positive attitude Exceptional listener and communicator who effectively conveys information verbally and in writing Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Innovative problem-solver who can generate workable solutions and resolve complaints Resourceful team player who excels at building trusting relationships with customers and colleagues