Working in the online department ensuring the transformation of Telef贸nica Movistar into a Digital Telco, through selling and serving 80% of the consumer P&L through digital channels.
* Identify business change. Leading IT teams to deliver new initiatives online (desktop & mobile). Collaborating in the coordination of 25 projects with a potential 800k new transactions/month.
* Web services redefinition, aiming to ensure new online capability meets our online standards, with special focus on customer鈥檚 satisfaction (three-click-rule).
* Coordinate marketing campaigns across online channels (Emails, Social Media, Online Marketing). Planning, monitoring and tracking results (use of Goog...
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