More than 20 years of experience in managing and selling business transformation projects, considering continuous imporvement, quality systems, customer service, business reenginering, change management and strategic planning. Focus in information technology adoption and customer service improvement at diverse size and industry clients. Coaching, training and mentoring in sales.
My purpose is to provide my experience and competence in solving business problems that affect profitabilty and market position.
Focus: Consulting. Quality, Information Technology, Strategic Planning, Project Management.
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