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Tamarindo, Costa Rica Costa Rica

General Manager

Education

During my career I have been able to develop leaders, that by developing efficient teams great results have been proven, The service is not always say “yes”, but communicate, completing the process of “send message”, “receive message” and finally “feedback”. The only way a good service is reached as per my experience is by respecting my staff and giving them the confidence in their fields based on the standards set as goals. Committing with my staff’s duties and needs help me provide the tools, that they require to assist the customers, and commit with their needs too. Passion in service is reached when the employee feels he can do what he needs to do to please the cus...