Personal Information
Organization / Workplace
Indonesia Indonesia
Occupation
Service Planning - IP & Innovation at Samsung MSCI
Industry
Telecom / Mobile
About
Over 10 years experience in Customer Relationship Management both locally and internationally by using customer management strategies to improve organization’s performances.
Focus in the areas of Customer Relationship Management (CRM) strategy and implementation.
Excellent grasp of business analysis, business development and business process improvement.
Project Management Skills, including Proposal and scope of work development and job costing.
Identification and development of products related to Customer Relationship Management and market opportunities.
Development of the value proposition relevant to each Customer Relationship Management product offering and industry niche.
Cl.
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