Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Guest Services Manager
Industry
Hospitality / Leisure
About
This 157 rooms 4 star hotel is a part of American private membership hotels group with 16 hotels in US and London. The hotel is located minutes away from Holborn Underground Station, Covent Garden and theatre district.
Main Duties:
Dealing with guest complaints, requests and booking enquiries
Analysing problems, investigating issues and ensuring resolution
Ensuring compliance to various brand standards
Corresponding with members via e-mail and telephone
Assisting Connections members with day to day inquiries
Contact Details
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