Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Customer Experience Retention Engagement and Loyalty sales Management Expert
Industry
Apparel / Fashion
About
A competent and an efficient team player with enterprising leadership skills. I’m focussed and committed to deal with challenges during BAU, leading to consistent operational performance . Excel in innovating CRM and loyalty programs. I have experience in strategizing with training and HR initiatives and adhere to high level of work ethics.
Core Competencies:
• Customer Service Enhancement
• Operational Streamlining
• Team Building & Leadership
• Client & Vendor Relations
• Policy & Procedure Formulation
• Strategic Business Planning
Customer Relations – Developed strategic action plan to enhance customer retention. Revamped customer service department by infusing the contact center wi...
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