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Organization / Workplace
Greater New York City Area United States
Occupation
Head of Customer Success
Industry
Technology / Software / Internet
Website
About
Designing for User Experience, Commercial Ethnography, Navigation, Information Architecture, Strategy, Innovation
Specialties: Author of Designing Web Navigation (O'Reilly 2007)
http://www.amazon.com/Designing-Web-Navigation-Optimizing-Experience/dp/0596528108
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