My name is Kara, and I build bridges for a living. You may be confused, and rightly so, as my official job title is Social Media Manager. However, as a community-minded social professional, my day-to-day life is so much more than a few updates on Twitter.
Working for a start-up allows me to wear many hats, and as you can see below, I have quite the collection: social, design, content creation. However, my favorite hat to wear is a hard one: my bridge building hat. It allows me to interact with customers, partners, and users, to bring them into the fold and keep reminding them why they signed up with us in the first place: to receive world-class service from real people.
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