I am a highly motivated and energetic person and I have a general experience, understanding and knowledge of 11 years in Information Technology. My specialty and interest is Network Infrastructure Design, Support and Maintenance. I have had privilege of working on the service desk which has given me an experience in communicating directly with the Client, Vendor \ Supplier at all levels improving my customer service and communication skills. To this point, I’m experienced in Helpdesk, Desktop (2nd Line) and Server (3rd Line) Support. I have acquired strong problem solving skills, and excellent work ethics. The different and high pressured environments taught me to cope with stress, commun.