Responsible for the day-to-day management of a hotel and its staff. I am accountable for some of the budgeting and financial management work, planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping.
I have been an adept resource in establishing and maintaining quality guest service and supporting in business retention.
Guest relations and people management are the key elements of my profile.
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