The document discusses various topics around leveraging data and analytics, including that data insights should provide more value than their costs, using registration, membership, and loyalty programs to gain cross-channel insights for brands, determining what data should not be collected or can be purged for efficiencies and privacy, breaking big data into smaller, actionable data to drive positive behaviors, and tools currently available to make big data more targeted and useful.
2. It's not the size, it's what you do with it. Netflix never used
its $1 million algorithm. If data politics cost more than the
insights value, you've lost the big data game.