Service Design & Innovation Consultant - passionate about innovation and people centred service design that meets strategic customer, business, technical and creative goals. Enables innovation through the collaborative use of service design, design thinking, agile, MVP, prototyping, visualisation, coproduction, UX and graphic/information/communication design practices.
Particular interests in:
• Care Innovation - older people and dementia - both digital and digitally enabled
• Playful Working & Jamming - introducing people centred design techniques
Co-initiated Service Design Leeds 2010
Initiated Leeds Global Service Jam 2011
Part of the emerging progressive Service Design & People Cen...