Computer Network Technician, Security Technician, PC Technician
On-site Disaster Recovery/Datacenter team member for ITT-Technical Institute
Provide desktop and user support services for 40+ faculty and staff; hardware and software
installation, troubleshooting, and repair.
Manage Active Directory by assigning permissions, unlock user accounts, and reset passwords
Resolve work orders using a ticket system for user accounts to appropriate Super User
Install, configure, repair and troubleshoot desktops Dell
Monitor and maintain over 100 campus computers
Manage and provide support for Avaya VOIP phone system
Install, manage, and maintain domain printers; HP, Dell, Canon, and Lexmark.
Spec...