Provide end to end support to customers in PLM context.
Manages technical support for customer issues and blockage situations related to Dassault Systemes PLM suite - ENOVIAVpm, 3DCOM, CATIA V4 and CATIA V5.
Provide support for Dassault Systemes business solution for brand manufacturers and retailers - 3DVIA Store, 3DMerchandising (3DExperience R2014x, R2015x)