Melbourne Area, Australia Australia
Collections Strategy and Loss Recovery Leader
Finance / Banking / Insurance
Develop collections strategies to minimise cost to collect - lowering OPREX and/or net write-off's collections. In particular a focus on improving customer contact and payment through creating a channel of choice and use of low cost digital channels.
Continue to maximise recovery of charge-off debt across card, personal and motor loan portfolio's through either internal recoveries team or strategic use of debt purchaser partners.