Highly skilled IT professional who has demonstrated the ability to lead diverse teams to a higher level of success, provide operational excellence, quality of service, and improving reliability in a fast paced environment. Has a strong business and technical background with a track record of more than 19 years of hands-on experience. Proven ability to analyze an organization’s critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, and improving customer service offerings.