VALUE PROPOSITION
? I am highly effective in strategic planning and operations management, with extensive experience executing strategies for process improvement, business management, and the improvement of the customer experience across all contact channels.
? My success is driven by my ability to build highly effective strategies that deliver the highest levels of customer service and support across telephone, email, live chat, and social media.
SUMMARY
? Engaging Operations and Strategy Executive possessing a winning blend of team leadership, strategic talent, and communications acumen. Skilled in managing large, complex enterprise client experience services to produce exemplary re...
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