Hands-on Adobe Captivate 9 for creating technical e-learing content and technical simulation, Microsoft server 2012, VMware Essi 5.5, Networking ; Cisco Router and Switch; Routing ; Routing protocol BGP OSPF EIGRP RIP, MPLS, VRF; Cisco firewall ASA, Network Monitoring ; proxy ; VLAN ; Private VLAN; STP PVST+ ; HSRP VRRP ; QoS, DHCP, VPN, Site to site VPN, MPLS, AAA Protocol.