Personal Information
Organization / Workplace
Birmingham, Alabama Area United States
Occupation
Desktop Engineer at ProAssurance
Industry
Electronics / Computer Hardware
About
Highly motivated and dedicated IT professional with 5 years of specialization in desktop break/fix repair, video teleconferencing and telecommunications. My technical knowledge, experience in customer service and trouble ticket management systems allows me to document, isolate, repair, and communicate circuit outage information ensuring both customer satisfaction and supervisors are aware of current status reports. Through my technical expertise I am able to provide innovative solutions that meet the customers’ requirements
Contact Details