Project Management Institute (PMI) certified Project Manager with expertise in Training/Learning & Development, Human Resources, Technology Adoption, and Operations/Customer Service. Proven ability to build strong relationships with senior management, staff, vendors, and clients by using interpersonal skills, particularly negotiation, persuasion, motivational, facilitation, and conflict management. Confident leader who creates cohesiveness within teams, empowers people, and creates an environment that fosters motivation and innovation. Management experience includes supervision of project management professionals, training professionals, developers, programmers, quality analysts, and op...