I am an outcome based Business Analyst with over 10 years experience, predominantly in the Financial Services Industry covering retail, business and commercial lending, customer services, and Wealth Management divisions.
I strongly acknowledge the customer as the common thread for people, processes and technology.
When it comes to business analysis, I am the missing link between business and IT and with capability to translate organisation strategies into executable language, I am able to communicate effectively with all levels of stakeholders and team members.
Being straightforward and clear is important for all business processes. As such, I consistently demonstrate leadership and p...