This document provides guidance on using a library catalogue to search for and borrow items. It outlines how to search for items by author, format, subject and refine searches. It describes reserving and borrowing items, seeing item details, creating lists of titles, checking account details like loans and renewals, and answers some frequently asked questions.
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Lancashire Library Catalogue
1. A Guide to Your Lancashire Library Catalogue Click to view full screen Press for normal screen Play slideshow Browse presentation http://prism.talis.com/lancashire/
2. Catalogue Home Page Helpful links Search box Advanced Search My Account: here you can see what you have on loan and on order, you can renew your loans, change your PIN and check any finance owing.
13. See more details Click on a title or the Check Availability button to see more details...
14. See more details ... you can see which libraries stock the item... ...and you can click a link to see other items by this author, or other books on the same subject.
16. Reserving an item When youve run a search, click on a title or the Check Availability button. (NB. The Save buttons DO NOT reserve items. See slides 26-34.)
17. Reserving an item Click the Reserve button and you will be asked to log in with your card number and PIN.
18. Reserving an item Select your collection site from the drop-down list and then click Reserve.
19. Reserving an item There is usually a charge of 60p for reservations, payable when you collect the item, although some people are exempt. We will notify you by email, text, voicemail or post when your reservation is ready to collect.
38. My account You can see what you have on order, and cancel a reservation if you no longer need it. When an items ready for you to pick up its status changes from Placed to Ready to collect.
42. FAQs Q. How do I join the library? A. In person at any library or online . If you are under 16 you can join the library by yourself we will send your parent/carer a letter to tell them about the services you are entitled to. Q. I have forgotten or dont have my PIN. A. Contact a member of theLibrary staff. They will be able to tell youwhat yourPIN is providing you give satisfactory confirmation of personal details against the information we hold, or by providing proof of identification such as driving licence, passport. Q. How do I renew my items? A. Unless your books are reserved by another customer, they can be renewed up to 10 times without returning them to the library. You can renew your library items in person, by phone or online .
43. FAQs Q. Do I have to pay to request a book? A. Reservation charges apply for most book requests although some people are exempt. Charges do not apply for CDs or DVDs in stock in Lancashire. Q. I have not received notification of my reserved items. A. You can login to your account and check if the item is ready for collection. Please contact us and confirm that we have your preferred method of notification (email, text message, automated phone message, or post) and correct contact details. Q. Can I request an item not listed or suggest a book for stock? A. Items not listed in the catalogue can be requested but we cannot guarantee the item can be supplied. We will consider all recommendations, but it may not be possible to purchase all suggested items. Q. Why is there no image on the catalogue for some items? A. Because the image suppliers dont have access to all the covers.