Contact Center Technology | IT Leadership and Team Building | Strategy and Innovation | Customer Engagement
Senior technology leader known for building, redefining, and leading technology to align with the business and technology vision and objectives leading to best in class technology teams and solutions. Successfully built relationships and collaborated with executives and business partners to effectively promote and utilize existing technology, as well as identify gaps and deliver new technology solutions. Improved program/project management to bring excellence and standardized procedures to both business and technology projects while moving to more agile methodologies to bett...
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