My first career was as an Air Force officer. Upon completion of my AF commitment, I moved into construction as a residential construction superintendent. Later I transitioned into Quality Control Management for Hunt Building. 12 years later I was recruited by Actus Lend Lease to be the VP/Director of Quality Management & Technical Training. In 2008 American Contractors Insurance Group (ACIG) selected me as their Quality Assurance Director and Consultant. ACIG is a captive insurance company and only insures construction companies, 40 to be exact (about $17 billion in annual volume). My primary mission is to reduce defects by the general/industrial/highway contractors and trade contractors ...