Personal Information
Organization / Workplace
Milan Area, Italy Italy
Occupation
Digital Innovation VP
Website
xxxxxAbout
- Multichannel strategy and new digital customer experience in complex environments;
- Strategy for loyalty programs, cross & upsell campaigns, onboarding and anti churn projects.
- Remote & digital branches, CRM, social CRM & social media marketing, wealth management, direct marketing, contact center and sales projects start up (financial services, banking, telecommunications, express courier);
- Direct sales and web sales agencies management;
- Development & management of new contact centers and customer care (digital & social network integrated).
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