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I am so tired of seeing articles about businesses moving out of Long Island and having my calls to a U.S. company being answered off-shore by an agent who cannot understand me and vice versa that I have decided to do something about it! I feel it is time we make Long Island a destination location for call centers. We have the agent resource pool (colleges, universities, retirees, moms/dads who want to get back in the workforce) and vacant buildings/rental space in beautiful industrial parks.
