As Global Practice Manager in Altran, I developed solutions on:
- Business / Functional Entreprise Architecture
- Business Process Management (both Business & IT scope - BPM & BPMS)
- Customer Experience Improvement & Management
- Lean Management & Operational Excellence (OpEx)
to address business stakes such as :
- Customer Experience Excellence (CXE)
- Value-enhancement of Products/Services
- Structuring of Service Centres
- Industrialization & automation of Operations, Transfomation Management
- Cloud/Saas migration
My Practice EA/BPM/CXE/OpEx network comprised 28 local Practice Managers, 22 Practice Leaders and more than 550 consultants within Altran's industrial branches : Aerospa...
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