Objective:
I would like to see myself as the head of a strategic unit or a functional area of an organization within the next 5-10 years, to be involved in the formulation of its strategy and to contribute to the accomplishment of the organization's goals and visions through my knowledge and understanding of the industry.Strengths
High exposure in Pressurized environment in technical support and BPO operations across levels, esp. in Team Handling, Escalations, Mentoring, Coaching, Monitoring, Content development, Data mining etc..
Have excellent Team building, Analytical, Negotiation and Leadership skills with a deep sense of responsibility.