• Technical Support professional with over 20 years of hands-on experience in Information Technology, including people Managing, Infrastructure & Application Project Management, Operations and Customer Support.
• Experienced in leading cross-functional teams supporting complex, high availability, business solutions in customer-facing environment.
• Experienced in building strong, permanently improving team of technical support professionals.
• Leading role in implementation and production support of Internet/Intranet solutions for financial and high-tech manufacturing companies in a heterogeneous operational environment (UNIX, Windows, Oracle, MS SQL Server, MySQL).
• Extensive expertise...