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São Paulo Area, Brazil Brazil

Marketing CRM Coordinator at Raia Drogasil S/A

Writing / Publishing

• Seven-year experience in the North American job market. • Project management experience oriented by budget and workflow optimizations, and customer and employee satisfactions. • Experience in developing and implementing action plans based on Go-to-Market strategies. • Developed processes to provide benchmark and data tracking for the balanced scorecard. • Management and employee training to help them understand how they could collaborate in achieving their strategic goals. • Experience in customer segmentation to develop cross-sell and up-sell strategies and to increase customer’s loyalty. • Experience in market analysis and product positioning strategies to increase