Highly analytical and detail-oriented professional with experience in team leadership, network configuration, software administration, technology asset management, budget control and forecasting. Support major software upgrades and manage large-scale projects, supporting multiple locations. Skilled at requirements gathering, planning workflows and improving business processes. Ensure compliance with licensing agreements and government regulations. Explain technical requirements and specifications to clients in clear, understandable manner. Create and maintain documentation on software programs and network functions, including departmental policies and procedures.
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