Bengaluru Area, India India
Senior Director - Digital Engagement Solutions
Technology / Software / Internet
 Spearheading services for Contact Center Practice for Huawei Platform and responsible for Global IPCC Business
  A dynamic professional with rich overseas (APAC, Middle-East & Europe) and indigenous experience of over 15 years in managing business operations / revenue expansion activities; key focus on top and bottom line profitability by ensuring optimal utilization of resources the BPO/ITES & IT sectors.
 Expertise in Channel/Partner Management for Unified communication and Collaboration services.
 Expert in CAAS (Contact center as a Service) & UCAAS (Unified Communications as a Service) - Business Models
 A regular industry speaker in UC & Contact Centre Forums in APAC, Middle ...