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Noida Area, India India

DGM - Customer Service & CRM Operations at Kent RO Systems Ltd.

Electronics / Computer Hardware

 A seasoned professional with 20 years of experience in After Sales /Customer Care/field service ,CRM, Call Centre Support, Spare Parts operation, Sale Support, Strategic Planning, Network Development & Business Development .Customer Life Cycle Management  Comprehensive experience in managing business operations with focus on top-line performance through service strategies, sales support, business alliances, channel & distribution management.  Proactive & Well-versed in ad-hoc decision making; planning & control with ability to render pre & post sales support; vital role in distributors handling; ensuring target achievement.  Adept in identifying and appointing dealers; establishing...