An experienced Customer Experience executive with a skill for start up and operational transformations of fast moving and volatile businesses.
Strong strategic vision to see the medium to long term opportunities combined with the ability to turn that vision into action and deliver measurable results enabled by gaining strong engagement from key stakeholders and staff.
Featuring deep domain expertise in telecommunications, media and high-tech, Luke leads effectively across the value chain with standout strengths in marketing, product management, customer relationship management, sales and distribution. He has been widely acknowledged for his strong track record of delivering sustainable...